For about 6 months last year, ending when the pandemic hit, I was working at Party City to help make ends meet. I noticed that whoever made the registers and other internal tools did not do a great job with the design within the constraints of a retail business.

I…

It’s been a while since I last posted here, so I thought I’d catch people up to what I’ve been doing.

Contract work

I am back to job hunting after a 6 month contract at a local Business to Business (B2B) Real-Time Location System (RTLS) startup. The position was not a great…

I was recently asked what I would do if I didn’t have to earn money.

That was an interesting question, especially given that it’s difficult to say what that actually means. For example: If I don’t have to earn money, does that mean I’m able to do things that are…

I recently applied for a job somewhere, and found the initial application process confusing and dismaying.

The reason, I think, is that it was not clear a) if the entire process actually happened, and b) what all I was actually submitting. So, I decided to take a bit of time…

UX folks may be in the best position to identify ethical issues in their companies. Should it be their responsibility?

This is the final piece of the story I’ve been telling. It started with an explanation of some of the problems currently present in the implementation of UX practices. …

UX folks may be in the best position to identify ethical issues in their companies. Should it be their responsibility?

In the previous section, I described the state of UX practice at technology companies, and the need for high-level buy-in for successful UX integration.

There is a concerning — and…

User Experience (UX) folks may be in the best position to identify ethical issues in their companies. Should it be their responsibility?

This will be a multi-part story.

In this first part, I’m going explain some of the problems inherent in the implementation of UX practices at technology companies today…

I’ve been trying to wrap my mind around the fonts section of the “Thinking With Type” book.

I started by hunting for family trees for common font families. …

A lot of companies out there seem to want UX visual design skills more than they want UX research skills. …

I’ve been up to a lot of different things, focused mostly on increasing my chances of getting a job.

Organizing my links

I have a lot of UX-related links. They aren’t even all in the same place, as some are in bookmarks, some are in OneTab, and some are in email.

To handle…

Suzanne Hillman

UX Designer (https://suzannehillman.com/portfolio.html) who was previously a Linux quality assurance engineer, unofficial doc writer, and a psych grad student.

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